department-of-veterans-affairs/vets.gov-content-style-guide

Name: vets.gov-content-style-guide

Owner: Department of Veterans Affairs

Description: null

Created: 2016-10-13 14:01:15.0

Updated: 2018-04-16 17:16:02.0

Pushed: 2018-04-16 17:16:01.0

Homepage: null

Size: 235

Language: null

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README

Vets.gov Content Style Guide

Our guiding principle for Vets.gov content is that ?doing? is better than ?explaining.?

Our goal is to give Veterans the tools and content they need to complete a task?quickly and easily. We're constantly asking the question ?what does a Veteran want to accomplish during this visit??

Vets.gov Content Principles

Our content is:

• Accurate
• Written in plain language
• Based on Veteran feedback, user research, VA call center data, and web analytics
• Concise
• Skimmable
• Actionable
• Accessible
• Findable
• Device agnostic