AOEpeople/magento-customer-helper

Name: magento-customer-helper

Owner: AOE

Description: Sends an email after a given time range to customers which failed to login

Created: 2014-03-06 13:08:07.0

Updated: 2014-03-06 13:08:07.0

Pushed: 2013-12-13 16:13:27.0

Homepage: null

Size: 104

Language: PHP

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README

Magento Help Customers Extension

Sends an email after a given time range to customers which failed to login.

1. A customer tries to logon several times with a wrong password
2. Failed tries will be logged into the database
3. If the logon is successful, the fail entry will be deleted from the database
4. A cron job checks for customers which failed to login every 10 minutes
5. All customers are informed by mail that they failed to logon
6. The customer uses a link in the mail to reset their password
7. Everyone is happy :)

This extension should stop frustration of customers if they fail to logon because of forgotton passwords.

By Matthias Kleine (http://mkleine.de)